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Customer Service

We love to help!

Let’s be honest – our business is a lot of fun! That being said, we take your experience with adultmart very seriously and pride ourselves in our commitment to customer service excellence. 

We are here to help, and there are a couple ways we can answer any questions or concerns you may have. 

Give us a call: Our team is ready to answer your questions Monday - Friday 8am-5pm EST by calling 1-866-538-3599. 

Send us an email: We’ll get back to you within 24 business hours Monday through Friday. During weekends/holidays, we will respond on the next available business day. 

Sometimes, you just need to have your hands on a product to really know if it’s for you. We understand! Use our store finder to find your closest adultmart store. You’ll also be able to see store hours.